Support Services
Overview
– In today's market, products and services must include ROI (return-on-investments) and TCO (total-cost-of-ownership), but when the network is broken, phones don't work, or software is giving errors, you don't need a strategy-aligned with the corporate goals showing a cost analysis, you need Real-Time Support.
Real-Time Support
– JDL Solutions remote solutions allow you to save both time an money. Watch in real-time as a remote technician helps you solve your computing issues. You remain in full control throughout the process, and there is no need to transport your computer to a service center. Using remote software, we can fix most software issues, restoring your computer to peak performance.At JDL Solutions, Our services can
be retained on a scheduled basis or utilized as needed. Because our technicians have experience and training on a variety of different networks, operating systems, and software they are able to solve problems more quickly than a single in-house staff member with limited experience and training.
Requirements
– You must have a high speed internet connection, such as cable, DSL, a T1, or a T3. Some examples include Cox High Speed Internet, Road Runner High Speed Internet and Verizon FIOS. You must also have a computer with Microsoft Windows XP or later.
